Refund Policy - Wooden Rings

Refund Policy

The provision of goods and services by The Be Visible Group, MyLowveld.com, Wiki SEO & Woodenrings.co is subject to availability. In cases of unavailability, The Be Visible Group will refund the client in full within 30 days. Cancellation of orders by the client may attract an administration fee based on 15% of the item value.

Reasonable requests to return goods will be considered only under the following conditions and will be handled in the following manner.

  1. Returns are handled on a case by case basis and are subject to pre-approval.
  2. The items must be unused and returned in their original packaging.
  3. The items must be in their original condition.
  4. You cannot return items that have been made on order. (non stock items).
  5. Items that required specific fabrics, custom design or where a colour choice was involved cannot be returned.
  6. You will be liable for full transport costs (round trip – outgoing and incoming) which will deducted from your refund.
  7. The full transport cost which could have cost more than what you paid or what was advertised, will be recovered. (In some instances we might have subsidized or discounted original shipping costs, or we might have absorbed additional shipping costs, or where free shipping was given) The full transport costs as incurred will be deducted from your refund.
  8. A 15% re-stocking charge on the value of the goods will be levied.
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